Shipping policy
Shipping Policy for RetroBoxed
At RetroBoxed, we understand the excitement and anticipation that comes with acquiring a custom-made display case for your prized collectibles. That's why we are committed to ensuring that your order reaches you in a timely and secure manner.
Production Time
Each display case is crafted to your exact specifications, ensuring a perfect fit for your collectibles, from vintage game consoles to prehistoric mammoth teeth. Please note, our cases are made to order and not pre-manufactured. The crafting process begins immediately upon receiving your order and dimensions. Due to the custom nature of our products, we require up to 21 calendar days from the order date to ship your case. This period allows us to maintain our standards of quality and personalization.
Shipping Time and Costs
Shipping times vary based on your location and the shipping option selected at checkout. We partner with reputable carriers to offer you a range of delivery options. Shipping costs are calculated based on the size and weight of your order, as well as the shipping destination. Detailed shipping cost information will be provided at checkout.
Order Tracking
Once your order has shipped, you will receive a tracking number via email. This will allow you to track the progress of your shipment directly on the carrier's website.
Contact Us
For any questions or concerns regarding your order's shipping status, please contact us via Contact Page. Our team is here to assist you.